Privacy policy

Effective Date: September 20, 2026

At Pitchqa.co, accessible from www.pitchqa.co , one of our main priorities is the privacy of our visitors and customers. This Privacy Policy outlines the types of information that is collected and recorded by us and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

When you interact with our website or place an order, we may collect personal details you provide to us, including:

  • Contact Information: Name, email address, phone number, and delivery address.

  • Order Details: Information regarding the specific items purchased and transaction details.

  • Technical Data: IP address, browser type, device information, and browsing patterns collected via standard website analytics.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process and fulfill your orders, including arranging local delivery.

  • To communicate with you regarding your order status or customer service inquiries.

  • To improve, personalize, and expand our website offerings.

  • To prevent fraudulent transactions and maintain website security.

3. Payment & Personal Data Security

  • We do not store sensitive payment credentials (such as credit card numbers) directly on our servers. All online transactions are processed securely through authorized payment gateways.

  • For Cash on Delivery or Direct Bank Transfer orders, contact and order details are kept strictly confidential and used only to process your purchase.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to third parties. We may share limited personal information only with necessary service providers who assist us in operating our website and delivering products (such as courier services), provided they agree to keep this information confidential.

5. Cookies

Like most websites, we use "cookies" to store information about visitors' preferences and the pages on the website that the visitor accessed or visited. This information is used to optimize the user experience by customizing our web page content based on visitors' browser type and/or other information.

6. Third-Party Websites

Our Privacy Policy does not apply to other advertisers, social media platforms (e.g., Instagram), or external websites. We advise you to consult the respective Privacy Policies of these third-party services for more detailed information.

7. Rights & Data Requests

If you wish to access, correct, or request the deletion of any personal information we hold about you, please contact us directly.

8. Contact Us

For any questions or concerns regarding this Privacy Policy, please reach out to us:

  • Email: Pitchqa.co@protonmail.com

  • Instagram: @Pitchqa.co

  • Location: Doha, Qatar